[Video Guide] Z8, Z Alpha, Z+ Neo - Resetting your device
📝Applicable models: ✅Z8   ✅Z Alpha   ✅Z+ Neo 💡  Learn how to reset your device to factory condition IF  this doesn't answer your doubts or you want to search more information, Please take a look at threads in our forum FORMULER FORUM  Or click TAGS on the right side of this page.
how to reset device setting lock?
F ormuler devices can be customized by device sellers, installers or service providers. Private logos and background images as well as portal service URLs can be pre-configured. In case the device you have is configured and you want to access to some locked feature, you will need the pin code to reset the config…
How to kill / shutdown apps running in the background ?
When you want to shutdown all background apps, you can simply use shortcut keys below. 📝Applicable models: ✅ All models * Please note that closing background apps would not save much of your data and memory. * Normally used apps are running background to help you switch things in and out quickly for smooth per…
How to backup and restore the device? (only Z8, Z Alpha, Z+ Neo)
You can back up content, data, and settings from your Formuler to use  in case your device is ever replaced or damaged. You can restore your backed-up data to the original device or to other devices(same model) as needed. 📝Applicable models : ✅Z8   ✅ZAlpha   ✅Z+Neo Before you get started, please learn how …
[Manual Factory Reset] GTV
Please refer to below Manual Factory Reset instructions. 📝Applicable model: ✅GTV 💡 [Built-in Method] * Connect HDMI cable to GTV and TV * Use a paperclip or similar to press the recovery button inside the IR ext. port * Hold down the recovery button with a paperclip and insert the power cord * Hold down the r…
Software update is not working / Troubleshoot network(-1) issue
Network(-1) Error is shown when the device fails to communicate with software update server. 📝Applicable models: ✅ All models The reason could be a connection block between the device and update server by your ISP(Internet Service Provider). 💡 Please try a couple of things below to see if it helps. * Verify …
How to change PIN code (system pin / parental pin)?
P lease follow the simple steps to change the PIN code. 💡 System pin 📝Applicable models : ✅MYTVOnline 3 models ✅MYTVOnline 2 models * Go to Home > Launcher Settings > Parental Settings > Enter the current PIN > Change the PIN 📝Applicable models : ✅MYTVOnline 1 models * Go to Home > Settings > Parental > Enter t…
How to clear cache & data in MYTVOnline ?
P lease follow the simple steps below to clear cache & data in each version of MYTVOnline. This works also for all other 3rd party apps. 💡 HOW TO 📝Applicable models : ✅Z11 Series * Home > Settings > Apps > MYTVOnline 3 > Clear data / Clear cache 📝Applicable models : ✅Z10 Series ✅Z8 Series  ✅Z Alpha  ✅Z+Neo ✅CC…
[Manual Factory Reset] Z, Znano, Z+, Zprime
Please DOWNLOAD THIS  and extract it to a USB stick ( Use formatted USB with the NTFS file system ) 💡 How to * After unzip downloaded file, put _recovery_facinit file in your USB root (without any parent folder) * Power off the receiver and insert that USB * Click the Channel UP button on remote; repea…
[Manual Factory Reset] Z11 Pro Max, Z11 Pro, Z10 Pro Max, Z10 Pro
Please refer to the below instructions. 📝Applicable models : ✅Z11 Pro Max✅Z11 Pro✅Z10 Pro Max ✅Z10 Pro 💡 [Built-in Method] * Connect HDMI cable to Z11 Pro (Max) or Z10 Pro (Max) and TV * Use a paperclip or similar to press the recovery button inside the IR ext. port * Hold down the recovery button with a paper…
