How to Resolve Software not Updating issue
📝Applicable models :  ✅Z10 Series (excluding Z10 Neo)  ✅Z11 Series (excluding Z11 Pro BT1 and Z11 Pro Max BT1) If you are experiencing the issue above while trying to update, please follow the troubleshooting steps below. 💡 Please follow the steps below in order to troubleshoot. 1. Access the '…
How to fix the GTV Stuck at Logo screen issue on some Vizio TVs
📝Applicable models: ✅ GTV 💡 L earn how to fix the GTV Stuck at Logo screen issue on some Vizio TVs Precautions: * This fix is only applicable to GTV devices running Android 10 operating system * Only change the settings or parameters shown in the video guide. Failure to do so could render your device inoperab…
Where is Quick Setting group? Can't find "Software Update" app in Home screen.
IF you do not see Quick Settings group and can't find "Software Update" app in Home screen, the Quick Settings row might be hidden by user configuration. 📝Applicable models: ✅ Z8   ✅ Zalpha  ✅ Z+Neo 💡 How to hide/unhide Quick Setting group? * Go to Home > Launcher Settings > Parental Settings > Enter …
How to update the software on Formuler GTV
đź“ťApplicable models:Â âś… GTV đź’ˇ L earn how to update the software on Formuler GTV IF this doesn't answer your doubts or you want to search for more information, Please take a look at threads in our forum FORMULER FORUM Or click TAGS on the right side of this page.
How to resolve the RCA TV HDMI issue after updating to Firmware 1.4.80
P lease follow the steps below to resolve "no signal" or black screen on RCA TVs after updating to Firmware 1.4.80. 💡 HOW TO 📝Applicable models : ✅Z8 Pro  ✅Z8   ✅Z Alpha  ✅Z+Neo * Use your RCA TV remote and open the settings menu on the RCA TV * Open the Function menu * Open the HDMI EDID menu * Set H…
Software update is not working / Troubleshoot network(-1) issue
Network(-1) Error is shown when the device fails to communicate with software update server. 📝Applicable models: ✅ All models The reason could be a connection block between the device and update server by your ISP(Internet Service Provider). 💡 Please try a couple of things below to see if it helps. * Verify …
How to check current software version and update to the latest one?
​​​​​​ Please follow the steps below to check the current software version of your device. 💡 HOW TO 📝Applicable models : ✅Z nano 1. Go to MYTVOnline Home > System > Update 2. From here, you can find out what version is installed on your Z nano 📝Applicable models : ✅Zprime ✅Z+ ✅Z7+ ✅Z7+ 5G ✅Zx ✅Zx 5G 1. Go to…
How to refresh portal channel list, VOD and TV series?
P lease follow the steps below to refresh channel list, VOD and TV series. 💡 HOW TO 📝Applicable models: ✅ Mytvonline 1 Models Refresh can be done by reconnecting the portal . * Go to Mytvonline > Menu > Portals * Press OK when the focus is on your currrent portal among the list on the left side of screen *…
