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Showing articles from firmware tag

How to backup and restore the device? (only Z8, Z Alpha, Z+ Neo)

You can back up content, data, and settings from your Formuler to use   in case your device is ever replaced or damaged. You can restore your backed-up data to the original device or to other devices(same model) as needed. 📝Applicable models : ✅Z8     ✅ZAlpha    ✅Z+Neo Before you get started, please learn how …

Software update is not working / Troubleshoot network(-1) issue

Network(-1) Error is shown when the device fails to communicate with software update server. 📝Applicable models: ✅ All models The reason could be a connection block between the device and update server by your ISP(Internet Service Provider). 💡  Please try a couple of things below to see if it helps. * Verify …

How to check current software version and update to the latest one?

​​​​​​ Please follow the steps below to check the current software version of your device. 💡 HOW TO 📝Applicable models : ✅Z nano 1. Go to MYTVOnline Home > System > Update 2. From here, you can find out what version is installed on your Z nano 📝Applicable models : ✅Zprime ✅Z+ ✅Z7+ ✅Z7+ 5G ✅Zx ✅Zx 5G 1. Go to…

[Manual Factory Reset] Z, Znano, Z+, Zprime

Please  DOWNLOAD THIS  and extract it to a USB stick ( Use formatted USB with the NTFS file system ) 💡  How to * After unzip downloaded file, put  _recovery_facinit file in your USB root (without any parent folder) * Power off the receiver and insert that USB * Click the  Channel UP button on remote; repea…

[Manual Factory Reset] Z8 Pro, Z8, CC, Z Alpha, and Z+Neo

Please refer to below Manual Factory Reset instructions. 📝Applicable models : ✅Z8 Pro ✅Z8 ✅CC ✅Z Alpha ✅Z+Neo 💡 [Built-in Method] 💬 This also works with newly manufactured other models such as Z7+, Z7+5G, Zx, Zx5G _ (_Firmware 1.2.71 or higher) * Please take a memo of your important data or do backup using ba…

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