How to Resolve Software not Updating issue
šApplicable models :Ā Ā ā Z10 Series (excluding Z10 Neo)Ā Ā ā Z11 Series (excluding Z11 Pro BT1 and Z11 Pro Max BT1) If you are experiencing the issue aboveĀ while trying to update, please follow the troubleshooting steps below. š” Please follow the steps below in order to troubleshoot. 1. Access the 'ā¦
Why my device fails to backup? How to troubleshoot backup failure
B ackup and restore feature helps users copy and paste all configuration within same devices easily. šApplicable models: ā Z8Ā Ā ā ZalphaĀ Ā Ā ā Z+Neo W hen the backup procedure is failed to complete while using backup and restore feature , š”Ā Please try a few things below to troubleshoot. * Restart the deviceā¦
How to resolve error code 11?
When you connect your M3U play list, if you encounter Error code 11.Ā Here you have some check points to troubleshoot. šApplicable models: ā All models The main reason why you see " Error Code 11 " is beacuasĀ the m3u playlist URL you input is incorrect or inactive. Please check a few things below to resolveā¦
How to connect WiFi requiring web page login (e.g. hotel wifi)
P lease follow the steps below to connect a WiFi that requires web page login. šApplicable models: ā All models š” HOW TO * Turn on the mobile hotspot on your mobile phone * Connect your Formuler to your mobile data in WiFi settings * Download and Install the āFirefoxā app from the Market * Disconnect the mobā¦
Software update is not working / Troubleshoot network(-1) issue
Network(-1) Error is shown when the device fails to communicate with software update server. šApplicable models: ā All models The reason could be a connection block between the device and update serverĀ by your ISP(Internet Service Provider). š”Ā Please try a couple of things below to see if it helps. * Verify ā¦
How to resolve error code 7, 403?
If you encounter Error code 7, 403, Try the troubleshooting steps below. šApplicable models: ā All models The reason why you see " Error Code 7 " is because of a connection failure between your device and service. Read through the steps below to troubleshoot your issue. š”Ā If the error occurred the very ā¦
