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Device turns off when the option is not set? Playback limit, Inactivity settings

IF the device turns off after certain run-time even though sleep option is not set. This may happen due to " Playback Limi t" settings. 📝Applicable models: ✅ All models P layback Limit option is to turn the device off from the connection to the server, when there is no user intervention after certain set time. …

[Manual Factory Reset] Z8 Pro, Z8, CC, Z Alpha, and Z+Neo

Please refer to below Manual Factory Reset instructions. 📝Applicable models : ✅Z8 Pro ✅Z8 ✅CC ✅Z Alpha ✅Z+Neo 💡 [Built-in Method] 💬 This also works with newly manufactured other models such as Z7+, Z7+5G, Zx, Zx5G _ (_Firmware 1.2.71 or higher) * Please take a memo of your important data or do backup using ba…

How to set EPG mode and adjust offset?

A t times, users are experiencing Epg out of sync issue due to timezone differences. Please follow the steps below to change EPG mode and adjust EPG offset to get correct timeline on EPG. 📝Applicable models: ✅ MYTVOnline 2 models * MYTVOnline 2 > Connections > Current portal - Edit Scroll down to the b…

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