* * * **P**lease follow the steps below to resolve "no signal" or black screen on RCA TVs after updating to Firmware 1.4.80. ## _**💡 HOW TO**_ 📝Applicable models : ✅Z8 Pro ✅Z8 ✅Z Alpha ✅Z+Neo 1. Use your RCA TV remote and open the settings menu on the RCA TV 2. Open the _Function_ menu 3. Open the _HDMI EDID…
* * * **T**he **Black Screen** symptom can be caused by various external issues. Check the following items to troubleshoot your **Black Screen** issue. 📝Applicable models: ✅ All models * * * 🚨Please follow the steps below and include the result when you create or reply to a help desk ticket. ## 💡 **1. Basic Che…
* * * **C**heck the steps below to resolve "**No Signal**" "**Invalid Signal**" **"No Image"** "**Resolution not Supported**" **"HDCP2.2 error"** displayed on your TV. 📝Applicable models: ✅ All models * * * > ## **💡 Basic Checks** > > * Try to use another HDMI cable, and use other HDMI port on TV > * Bypa…