May 06, 2021
35784
Check the steps below to resolve
"No Signal" "Invalid Signal" "No Image" "Resolution not Supported" "HDCP2.2 error" displayed on your TV.
📝Applicable models: ✅ All models
💡 Basic Checks
- Try to use another HDMI cable, and use other HDMI port on TV
- Bypass any A/V receiver in the device chain and connect the Formuler directly to your TV using the HDMI cable
- If available, try to connect your Formuler to a different TV or monitor to check for signal
- Verify and Select the correct Input on the TV
Next, check supported resolutions on your TV. Formuler device might be set to an incompatible HDMI output mode.
- Turn ON the TV
- Pull the power from your Formuler device
- Plug power back into the Formuler device
- Wait at least 2 minutes for the Formuler to boot up
- Press and hold the resolution button for 5 seconds on your Formuler remote
Output resolution of the Formuler will automatically be set to a safe resolution. "HDMI auto adaptation option enabled" message is displayed.
💬 HDMI Auto adaptation option
- You can also set HDMI auto adaptation option manually from the settings.
- Applicable models: Z8 Pro, Z8, Z+ Neo, Z Alpha
- Home > Settings > Display > Auto-select best resolution : enable this option
- Applicable models: Z7+ 5G, Z7+, Zx 5G, Zx, Z+, Z prime
- Home > Settings > Android > Display > HDMI auto adaptation : enable this option
- Applicable models: Z nano
- Home > System > Android > Display > Optimal display format : enable this option
💬 How to turn off HDCP
- Applicable models: Z8 Pro, Z8, Z+ Neo, Z Alpha
- Follow the steps below to turn off HDCP.
- On your Formuler, Go to Home > Open the Android Settings
- Scroll down and open Advanced Options
- Select HDMI CEC, HDCP
- Scroll down to "Enable HDCP" and turn that option OFF
- Exit from Android settings
- Turn off your Formuler device and turn it back on.
IF this doesn't answer your doubts or you want to search more information,
Please take a look at threads in our forum FORMULER FORUM Or click TAGS on the right side of this page.