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Showing articles from firmware tag

Software update is not working / Troubleshoot network(-1) issue

* * * **Network(-1) **Error is shown when the device fails to communicate with software update server. 📝Applicable models: ✅ All models * * * The reason could be a connection block between the device and update server by your ISP(Internet Service Provider). ## 💡 **Please try a couple of things below to see if it …

How to backup and restore the device? (only Z8, Z Alpha, Z+ Neo)

* * * _You can back up content, data, and settings from your Formuler to use in case your device is ever replaced or damaged. You can restore your backed-up data to the original device or to other devices(same model) as needed._ 📝Applicable models : ✅Z8 ✅ZAlpha ✅Z+Neo * * * Before you get started, please learn […

How to check current software version and update to the latest one?

* * * Please follow the steps below to check the current software version of your device. **💡 HOW TO** 📝Applicable models : ✅Z nano * * * 1. _Go to MYTVOnline Home > System > Update_ 2. _From here, you can find out what version is installed on your Z nano_ * * * 📝Applicable models : ✅Zprime ✅Z+ ✅Z7+ ✅Z7+ 5G…

[Manual Factory Reset] Z, Znano, Z+, Zprime

* * * Please **[DOWNLOAD THIS][1]** and extract it to a USB stick ([Use formatted USB with the NTFS file system][2]) ## **💡 How to** 1. After unzip downloaded file, put **_recovery_facinit **file in your **USB root **(without any parent folder) 2. Power off the receiver and insert that USB 3. Click the **Chan…

[Manual Factory Reset] Z8 Pro, Z8, CC, Z Alpha, and Z+Neo

* * * Please refer to below Manual Factory Reset instructions. 📝Applicable models : ✅Z8 Pro ✅Z8 ✅CC ✅Z Alpha ✅Z+Neo * * * 💡 **[Built-in Method] ** 💬 This also works with newly manufactured other models such as Z7+, Z7+5G, Zx, Zx5G _ (_Firmware 1.2.71 or higher) 1. Please take a memo of your important data or do…

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