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Showing articles from solution tag

Remote D-pad/Direction button is not working with certain apps. Alternative solutions?

The most compatible apps with Formuler devices are located in Home Market for users to download and enjoy. Home Market : Go to Home > Market We cannot guarantee 100% compatibility with 3rd party apps. 📝Applicable models: ✅ All models In case the D-Pad(Directional Pad) / Direction button on remote is not properl…

Troubleshoot Network-related Issue - Black Screen

T he  Black Screen  symptom can be caused by various external issues. Check the following items to troubleshoot your  Black Screen  issue. 📝Applicable models: ✅ All models 🚨Please follow the steps below and include the result  when you create or reply to a help desk ticket. 💡  1. Basic Checks * A. Softwa…

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