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Showing articles from solution tag

Remote D-pad/Direction button is not working with certain apps. Alternative solutions?

* * * The most compatible apps with Formuler devices are located in **Home Market** for users to download and enjoy. > Home Market : Go to Home > Market We cannot guarantee 100% compatibility with 3rd party apps. 📝Applicable models: ✅ All models * * * In case the D-Pad(Directional Pad) / Direction button on remo…

Troubleshoot Network-related Issue - Black Screen

* * * **T**he **Black Screen** symptom can be caused by various external issues. Check the following items to troubleshoot your **Black Screen** issue. 📝Applicable models: ✅ All models * * * 🚨Please follow the steps below and include the result when you create or reply to a help desk ticket. ## 💡 **1. Basic Che…

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