* * * [**B**ackup and restore feature][1] helps users copy and paste all configuration within same devices easily. 📝Applicable models: ✅ Z8 ✅ Zalpha ✅ Z+Neo * * * **W**hen the backup procedure is failed to complete while using [backup and restore feature][1], **💡 Please try a few things below to troubleshoot.** …
* * * When you connect your **M3U** play list, if you encounter Error code 11. Here you have some check points to troubleshoot. 📝Applicable models: ✅ All models * * * The main reason why you see "**Error Code 11**" is beacuas the m3u playlist URL you input is incorrect or inactive. Please check a few things belo…
* * * **P**lease follow the steps below to connect a WiFi that requires web page login. 📝Applicable models: ✅ All models * * * ## **💡 HOW TO** 1. Turn on the mobile hotspot on your mobile phone 2. Connect your Formuler to your mobile data in WiFi settings 3. Download and Install the ‘Firefox’ app from the M…
* * * **Network(-1) **Error is shown when the device fails to communicate with software update server. 📝Applicable models: ✅ All models * * * The reason could be a connection block between the device and update server by your ISP(Internet Service Provider). ## 💡 **Please try a couple of things below to see if it …
* * * If you encounter Error code 7, 403, Try the troubleshooting steps below. 📝Applicable models: ✅ All models * * * The reason why you see "**Error Code 7**" is because of a connection failure between your device and service. Read through the steps below to troubleshoot your issue. ## 💡 **If the error occurre…