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Home > Troubleshooting > [Manual Factory Reset] Z10 Pro Max, Z10 Pro
[Manual Factory Reset] Z10 Pro Max, Z10 Pro
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Please refer to the below instructions.

📝Applicable models : ✅Z10 Pro Max ✅Z10 Pro

💡 [Built-in Method]

  • Connect HDMI cable to Z10 Pro (Max) and TV
  • Use a paperclip or similar to press the recovery button inside the IR ext. port
  • Hold down the recovery button with a paperclip and insert the power cord
  • Hold down the recovery button until the Z10 Pro (Max) logo disappears
  • Take out the paper clip and select Wipe data/factory reset on the system menu
  • Select Yes then it will take you back to the first screen. Select Reboot system now.

💡 Video instruction:

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